One van. One licence. One promise.
Mohammad started with a single gas-fitter van out of a North Van driveway. First winter, forty-two furnaces. Same phone number we answer today.
Mohammad started with a single gas-fitter van out of a North Van driveway. First winter, forty-two furnaces. Same phone number we answer today.
Not marketing lines. The standards every tech on our team signs off on, every single day.
Five commitments we sign our name to. Every tech on the team reads these before their first shift — and lives them after.
Two-hour arrival window, confirmed by text the morning of. If we're running late, you get a call — not a surprise.
Written price, line-itemed, in your inbox before any work begins. If the scope changes mid-job, we stop and re-quote.
Every repair carries a 2-year labour warranty. If the same fault returns inside that window, we come back free. No debate.
Drop cloths, boot covers, magnetic tray for screws. Old parts bagged and hauled away. Every single visit.
A real technician answers. After hours, you get a call back the same night — 365 days a year, including Christmas.
"If we ever fall short of any of these, call me directly. My number is on every invoice."
Numbers we track because they keep us honest — not because they look good on a website.
Since 2015, across Metro Vancouver & the Sea-to-Sky
Family-owned, one owner on the tools
Rolling 12-month average
Metro Vancouver core, non-emergency
Licence numbers, insurance certificates, and warranty terms available on request — or on the first invoice, whichever comes first.
Every truck leaves from one shop in North Vancouver. Hover any city and the map will fly to it.
Same-day arrival, no travel surcharge.
Standard service window, same pricing.
Scheduled visits — call ahead to lock a slot.
Just outside the ring? Call us — we'll tell you honestly if the trip is worth it.
Straight answers, no runaround. If yours isn't here, call us — we answer the phone.
Family-owned, and you can verify it. Rocco Sr. started the business in 2003 out of a Hamilton driveway with a single gas-fitter van. His son Rocco Jr. took over the tools in 2017. Every invoice carries a direct line to one of them. We\'re not a franchise, not a call centre, and not owned by a private-equity firm.
Every tech on the road is TSSA-licensed for natural gas and propane work and Red Seal certified in HVAC. The company carries $2M in liability insurance and full WSIB coverage, and we've been an HRAC Ontario member since 2008. Certificates live on the truck — ask to see them any time.
Call us. Every repair carries a two-year labour warranty — if the same fault comes back inside that window, we come back and fix it for free. If we\'ve genuinely missed something, Rocco Jr. will come out himself and make it right. No debate, no fine print.
Inside Metro Vancouver — North Van, West Van, Vancouver, Burnaby, Brentwood, Coquitlam, and Surrey — there\'s no travel fee and same-day arrival. For Squamish, Whistler, and Vancouver Island, we run scheduled visits; call ahead and we\'ll quote it plainly over the phone. If it\'s not worth the trip for you, we\'ll tell you — and refer you to someone closer.
Same owner, same shop, same number you'd have dialled in 2015. Book a visit and we'll confirm what your home needs — and what it'll cost — before you commit to anything.