Rocco Repair Process

We bring it back to life.

Critical
Stage 01 — Diagnosis

We find the problem.

A full-system inspection pinpoints exactly what has failed, what is at risk, and what can wait. No guesswork, no upselling — just a clear diagnosis.

What We Repair

The systems we keep running.

Boilers, furnaces, heat pumps, and everything in between. One team, one call, one warranty.

01

Boiler repair

Fast diagnostics and full parts replacement.

02

Furnace repair

Same-day service for no-heat emergencies.

03

AC repair

Cooling restored before the heat hits.

04

Heat pump service

Year-round efficiency, tuned to spec.

05

Water heater repair

Tank and tankless, gas and electric.

06

Thermostat & controls

Smart controls wired and configured.

How a Repair Works

Three steps. No guesswork.

From first call to final test, every repair follows the same proven path.

  1. Diagnose

    We inspect the full system and identify exactly what failed — and what is at risk next. No guesswork, no upselling.

  2. Repair

    Licensed technicians replace the failed parts with manufacturer-approved components. Every connection is torqued, sealed, and logged.

  3. Verify

    Pressure, combustion, flow, and safety shutoffs — every reading is checked against spec and handed to you in writing.

Why Rocco

The team Metro Vancouver keeps calling back.

Licensed, insured, and accountable. Every repair backed by our workmanship guarantee.

  • 10+ Years in business
  • 4,800+ Repairs completed
  • 4.9 Average rating
  • 24/7 Emergency dispatch

Called late on a Friday when the furnace died during a cold snap. A tech was at the door in under two hours. Fixed on the spot, cleaner than when they arrived.

Maya T. North Vancouver, BC

Our old boiler was hanging on by a thread. They diagnosed it properly, quoted fairly, and didn't try to sell us a new one we didn't need. Refreshing.

Daniel R. Burnaby, BC
Transparent Pricing

No surprises. No games. Just numbers.

Every repair gets a written quote before we start. What you approve is what you pay.

Service Starting at
  • Boiler repair $180
  • Furnace repair $220
  • AC repair $150
  • Heat pump service $200
  • Water heater repair $180
  • Thermostat & controls $120
How a typical year of repairs splits across cost bands — a pattern, not a promise.

No parts replaced without your written approval. No diagnostic fee on repairs we can't complete.

Frequently Asked

Questions we hear every week.

Straight answers, no runaround. If yours isn't here, call us — we answer the phone.

Booking this week Ready when you are

Let's get your system back on.

Book a repair online in under a minute — or call us directly. A real person answers, every time.

Book a repair Call us now (236) 858-5492
Licensed & insured Workmanship guarantee Same-week booking